Privacy Policy

At Soul Play Coaching, protecting your privacy is important to us.

This Privacy Policy explains how we collect, use, and safeguard your information.

Information that may be Collected:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Appointment details

  • Information voluntarily shared through contact forms or coaching questionnaires

  • Website analytics information (such as browser type, pages visited, and IP address)

How Your Information Is Used:

Your information may be used to:

  • Schedule coaching sessions

  • Process payments

  • Communicate with you

  • Send newsletters or updates (ONLY if you opt in)

  • Improve our services and website

  • Comply with legal obligations

Payment Information

Payments may be processed through secure third-party payment processors on squarespace or e-transfer.

We do not store your full credit card information on our servers.

Cookies

Our website may use cookies and similar technologies to improve functionality and understand visitor behaviour.

You may disable cookies through your browser settings.

Email Marketing

If you subscribe to my mailing list, you may receive educational content, promotions, or updates.

You may unsubscribe at any time using the link provided in our emails.

Information Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers who assist in operating our business, provided they maintain appropriate confidentiality and security protections.

We may also disclose information if required by law.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent for certain processing activities, where applicable

To exercise these rights, contact us using the information below.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Some of our workshops and community events are designed for families and may include children participating alongside their parent or legal guardian.

We do not knowingly collect personal information directly from children without the knowledge and consent of their parent or legal guardian. Any registration or information provided for a child should be submitted by the child's parent or legal guardian, who is responsible for providing consent for the child's participation.

Parents or legal guardians remain responsible for supervising their children during family workshops and activities unless otherwise specified in writing.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

Contact:

Soul Play Coaching
Email: souplaycoach@gmail.com
Website: soulplaycoaching.ca